Privacy Policy

Who We Are

Unbrand (ABN: 17 519 723 247) is an online retailer based in Brisbane, Queensland, Australia. We operate at unbrand.com.au. You can contact us at hello@unbrand.com.au.

What Information We Collect

When you place an order we collect:

• Full name, email address, and phone number
• Delivery address
• Payment information — processed securely by Square and never stored by us

How We Use Your Information

We use your information solely to:

• Process and fulfil your order
• Send order confirmation and shipping updates
• Respond to any support or returns queries

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment Processing

Payments are processed by Square. Your card details are entered directly into Square's secure, PCI-compliant form and are never seen or stored by Unbrand. Square's privacy policy is available at squareup.com/au/legal/privacy.

Data Retention

We retain order information (name, email, address) for as long as necessary to fulfil the order and meet any legal obligations, including Australian tax record-keeping requirements. You may request deletion of your personal data by emailing us.

Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, contact us at hello@unbrand.com.au.

Contact

hello@unbrand.com.au
Unbrand · Brisbane, QLD · Australia